Advantage Products Corp. warrants to the original distributor that its footwear will be free from defects in material and workmanship within 1 year of the invoiced date. IE. Broken snaps, mismatched pair, rubber deformities, sole detachment, broken elastic, etc.
PRODUCT MUST BE IN BRAND NEW CONDITION TO BE COVERED BY THIS WARRANTY.
This limited warranty does not cover, and Advantage Products Corp. will not be obligated or liable, for any problems or damage that results from:
• Normal wear and tear, which includes punctures, holes, snags, and tears
• Damage occurring from chemicals or other contamination
For defective products, rather than incur surplus shipping charges, Advantage Products Corp. requests that photographic evidence be taken of both a side profile of the boot, the sole of the shoe, and a close-up of the concern in question. After this is verified, a credit can be issued to the vendor where the customer originally purchased the product, and the customer can obtain their replacement via that vendor directly.
All photos are to be sent to [email protected] Advantage Products Corp. will address all concerns through email/phone within 24 hours. All requests for replacement are approached on a claim by claim basis.
Tip: TREDS patch kits or a rubber tire patch can be used to repair a TREDS boot when a tear occurs. For small punctures/holes, we suggest using gel super glue to repair. Please call our office at (513)489-2283, or email [email protected] if you need directions on repairing your boots or have questions/concerns
If you order TREDS, and the sizing is incorrect and needs exchanged, please email [email protected], so that we can help you!